What to do when a death occurs.

Where did the death occur?

Depending on where the death occurred, several procedures may differ from one another. Below is the information listed for you to guide you depending on the location of the death occurrence.
We have gotten this information from the following government sites:

NEA’s Website
eCitizen
Ministry of Foreign Affairs

Death occurred at a Hospital or at home

1. Obtain Certificate of Cause of Death (CCOD)

Relevant Numbers / Authorities

Search for a doctor

Mortuary @ HSA
Applied Sciences Group
Health Sciences Authority
Level 1, Blk 9, SGH,
Outram Rd Singapore 169608

If the death occurred in hospital

  1. The attending doctor is responsible for filling in the certificate of cause of death (CCOD).
  2. Obtain the completed CCOD certificate from the ward nurse by producing the deceased’s NRIC.

If the death occurred at home

  1. Call the family doctor or any neighborhood doctor for a house call to certify the cause of death.
    Click here to search for a doctor
  2. The doctor will issue the CCOD certificate on the spot if he is able to identify the cause of death.

Unnatural deaths and autopsy

If the cause of death cannot be determined, the doctor will refer the deceased to the police.

If the death occurred in hospital, it will also be referred to the police if death was directly or indirectly caused by unnatural events, such as surgical complications or a fall before admission.

The body will be sent to Mortuary@HSA (located at Block 9 of Singapore General Hospital) in a police hearse. The next of kin needs to go to the mortuary to identify the deceased’s body.

Mortuary@HSA operating hours:
Monday to Friday – 8:00am to 4:30pm
Sat, Sun and Public Holidays – 8:00am to 12:30pm

What to Bring to Mortuary@HSA:

  • All medical documents relating to the deceased
  • All medicine consumed by the deceased
  • Identification papers of the deceased
  • informant e.g. NRIC/Passport/Certificate of Registration of Birth/ FIN card

2. Arrange the funeral matters

Things to decide:

  • Wake Location
  • Burial or Cremation
  • Engage Funeral Director

Useful Numbers

Funeral Director List

Wake Location

HDB:  Town Council

Private Apartments and Condos – Consult Condo Management / MCST or Funeral parlours

Landed Property – LTA (if road use is required, usually funeral directors will assist)

After the Certificate of Cause of Death has been obtained, the family may engage a funeral director who will assist with the following:

(i) collect the body from the home/hospital mortuary
(ii) send the body for embalming (if required), and
(iii) deliver the body to the location of the wake

Wake Location

HDB Void Decks
You will need to get a permit from your Town Council.

Town Council Numbers

Landed property
If you need to use part of the road outside your house, you will need to get a permit from Land Transport Authority (LTA). Your funeral director will assist you on this.

For wakes more than 7 Days

Prior written permission will have to be sought from the National Environment Agency.

Write to:
National Environment Agency
Environmental Health Department

40 Scotts Road,
Environment Building, #21-00
Singapore 228231

3. Register the death with Police / ICA

Can be done simultaneously with arrangement of funeral matters

Relevant Numbers / Authorities

Police
Any Police Division HQ, NPC, Police Post

The Registry of Births & Death – ICA

Note: Prior to registration of death, the family should decide whether the body will be cremated or buried, as this information is required when registering the death.

You can register the death at the following places:

  1. Police
  2. ICA – The Registry of Births & Death

Police

  • Any Police Divisional Headquarters
  • Any Neighborhood Police Centre
  • Any Neighborhood Police Post

The Registry of Births & Deaths @ ICA Building

3rd floor, ICA Building
10 Kallang Road S(208718)
Tel: 6391 6100
Working hours: 8am – 5pm (Mon – Fri) 8am – 1pm (Sat)
Map Location

4. Final Resting Place – Burial / Cremation

Useful Numbers

List of Columbarium Available

Burial
Choa Chu Kang Cemetary Booking Office
6793 7428

Cremation
Mandai Crematorium and Columbarium Complex
6554 5655

Kong Meng San Phor Kark See Monastery
6459 2258

Tse Toh Aum Temple
6454 7666

Govt Columbaria
Mandai
6554 5655

Choa Chu Kang
6795 9731

Private Columbaria
Click here to see more

Your funeral director can help you with the booking of the date and time for cremation or burial.

Otherwise, you can do the bookings through phone, online or at the relevant booking office.
Required documents for application:

  • Original Death Certificate, which contains the Permit to Bury/Cremate
  • NRIC / Passport of the applicant and next-of-kin
  • Letter of Authorization (if applicant is not next-of-kin)

Please note that if the deceased is to be cremated, any valuables placed in the coffin will not be recoverable after the high heat of cremation.

Cremation

Government Crematorium

Mandai Crematorium and Columbarium Complex
Bookings can be made by:

Private Crematorium

Kong Meng San Phor Kark See Monastery

Tel: 6849 5333
88 Bright Hill Drive, Singapore 574117
Fax: 6459 2258

Mon – Sun: 9:00am to 3:00pm
Cremation Fees (as according to NEA website)
$300 (cremation only)
$400*(cremation + urn storage)
*Price varies, depending on choice of urns and storage location

Tse Toh Aum Temple

Tel: 6454 7666
601 Sin Ming Drive, Singapore 575719

Mon – Sun: 9:00am to 3:00pm
Cremation Fees (as according to NEA website)
$400 (cremation only)
$500*(cremation + urn storage)
*Price varies, depending on choice of urns and storage location

Columbaria – Ash Storage

Niche Fees (For all government columbaria)

Niche (Standard) – $500*
Niche (Family) – $900*
*Niches at government columbaria are allocated sequentially. There will be a $250 selection fee should you wish to choose a different location from that allocated.

Government-Managed Columbaria 
Mandai Crematorium and Columbarium Complex

Choa Chu Kang Columbarium

i) No advance booking of niches is allowed.

ii) Payment is to be made when the niche is confirmed.

ii) Documents Required:

  • Death Certificate (original)
  • Identification papers of next-of-kin e.g. NRIC, Passport etc.
  • Letter of authorization (if applicant is not a next-of-kin)

iv) Payment modes:

  • NETS (preferred)
  • Cash Card
  • Cash
  • Cheque (crossed and made payable to National Environment Agency)

Scattering the ashes at sea

Port Marine Safety Control Centre
6325 2488

Ashes may also be scattered at sea. The scattering of small amounts of ashes can be carried out at the designated site located about 1.5 nautical miles (2.8 km) south of Pulau Semakau. The scattering of ashes can be conducted daily, from 0700 hrs-1900 hours. For further information on scattering of ashes, please call the Port Marine Safety Control Centre.

Burial

Choa Chu Kang Cemetery Booking Office
Choa Chu Kang Cemetary Complex is the only cemetery in Singapore still open for burials.

Bookings can be made:

Note:
With effect from 1 November 1998 , the burial period for all graves will be limited to 15 years. At the end of the 15 years, the graves will be exhumed. For those whose religion permits cremation, the exhumed remains will be cremated and stored in columbaria niches. Where compulsory burial is required due to religious reasons, the remains will be re-buried in smaller individual plots.

5. Administrative Matters after funeral

Relevant Parties to contact

Public Trustee’s Office

Lawyers / Solicitors

Banks

Insurance Companies

Other billing companies

Counselors

Notification to Banks, Insurance Companies, Lawyers & others.

Managing the estate & inheritance

Click here to read more.

Banks

Please notify the deceased person’s bank, especially for receipts and cheques deposited automatically, or if mortgage payments and other transactions (e.g. GIRO deductions) are carried out directly from the account.

Insurance Companies

Inform the deceased person’s insurance companies. Beneficiaries may receive payouts from insurance policies, credit and trade unions or fraternal organisations, etc.

Bills & Miscellaneous Items 

Check for any outstanding debts, such as credit-card bills. For bills where payment is made automatically via GIRO, inform the companies to cancel the GIRO.

Where appropriate, contact the deceased person’s landlord, cancel utilities such as electricity and telephone connections, and other items such as safety deposit boxes etc. Give the post office a forwarding address for the deceased person’s mail.

Estate Duty

Estate Duty has been removed for deaths on and after 15 February 2008. Click here for more information from IRAS site.

Death occurred overseas

1. Inform MFA or the nearest Singapore Mission

Relevant Numbers / Authorities

MFA Duty Officer in Singapore at +65-6379-8800
(if you cannot locate any Singapore Mission)

Ministry of Foreign Affairs
+65-6379-8000

 

More on Consular Services

If you find out about the overseas death of a relative or friend who is a Singapore citizen or permanent resident, you should immediately contact the Ministry of Foreign Affairs (MFA) or the nearest Singapore mission.

MFA will help you do the following:

  • Contact the next of kin
  • Advise you on how to register the death in the foreign country
  • Provide you with a list of local undertakers
  • Advise you on the cost of a local burial/cremation, and the cost of shipping the remains and personal property back to Singapore
  • Help transfer money from family members and relatives in Singapore to pay for any costs

2. Return the body to Singapore

a. Engage a Funeral Director for assistance
b. Apply a coffin (import) permit

Useful Numbers

Funeral Director List

Port Health Office
+65-6222-2585

Airport Health Office
+65-6543-2515

If you wish to bring the body back to Singapore for cremation or burial, you should engage a funeral director for assistance.

If you wish to make the arrangements yourself, apply for a coffin (import) permit and a permit to cremate or bury from one of these offices:

Port Health Office
+65-6222 2585

Airport Health Office
+65-6543-2515

Permit fee is $10.

You will need these documents:

  • The death certificate issued in the country of death (non-English documents must be accompanied by an English translation);
  • A cause of death certificate or a statutory declaration;
  • A sealing certificate for the coffin;
  • An embalming certificate (if applicable);
  • A coffin export permit from the country exporting the body; and
  • An air waybill or air consignment note (if importing by air).

 

Note: If the deceased is known to have suffered from HIV, you need to get written approval from the National Environment Agency’s Food and Environmental Hygiene Department before you import the body.

3. Register the overseas death with ICA

In person at ICA

Relevant Numbers / Authorities

The Registry of Births and Death
+65 6391 6100

The death will also have to be reported to Singapore’s Registry of Births & Deaths, Citizen Centre, 3rd Storey, ICA Building personally by the next-of-kin of the deceased. If the next-of-kin is unable to report the death personally at ICA Building , a letter of authorization will be required.

Documents Required

  1. Death Certificate issued by the foreign authorities (copy of English translation is required if the death certificate is in ethnic languages)
  2. Coffin (Import/Export) permit
  3. Permit to Bury/Cremate
  4. Deceased’s Singapore identity card, passport, Citizenship Certificate (if any), and
  5. Informant’s identification documents